Terms of use

  1. The Terms of Use (hereinafter the "Terms of Use") apply to the online store https://writeyourfuture.gr https://writeyourfuture.gr (hereinafter the "Electronic Store" or "E-shop"), which is managed and maintained by the Greek company under the name "APOSTOLIDIS EKDOSIS KE SIA OE" and distinctive title "ADBOOK", which is based in Paleo Faliro, Attica, on Themidos street no. 14, TK 17563, with VAT number 998726053 of Glyfada Secondary School and GEMI number 007196001000 with telephone number 2109815646, Fax 2109851372 and e-mail info@writeyourfuture.gr (hereinafter the "Company").
  2. In order to purchase products through the Online Store, each customer (hereinafter the "Customer") can register in the Online Store. For registration, a username and/or e-mail address is required, to which the Customer's password is sent. Upon completion of registration, the Customer can proceed to submit an order.
  3. The products sold through the Online Store are intended exclusively for purchase by the Customer and not for resale. By purchasing the products from the Online Store, the Customer accepts these Terms of Use, which can be saved and/or printed from the Online Store website. The Company reserves the right to amend these Terms of Use at any time at its discretion or due to changes in applicable legislation and the amended Terms of Use will be posted on the Online Store website within a reasonable period of time. The new Terms of Use will apply from the date of their publication on the official website of the Online Store, but in any case, the terms posted on the date of completion of the order will apply to the Customer.
  4. The Online Store offers for sale exclusive branded products of top quality. The Online Store does not offer used or defective products for sale. The products sold by the Online Store are described in as much detail and precision as possible with regard to, but not limited to, color, quality, special features, size, etc., so that it is updated the Customer in a clear and comprehensible manner before the conclusion of the sales contract. The Customer must check every relevant feature, before submitting his order, so as not to have any doubts about the features and properties of the ordered products. The Company has no responsibility in case the Customer failed to be sufficiently informed about the above. The Company reserves the right to discontinue at any time and without notice part or all of the products sold in the Online Store.
  5. The Customer is informed of the total price of the products, including VAT and any other fees and taxes, and the shipping costs for the delivery of the products purchased. The prices of the products, prior to their purchase, may change without prior notification to the Customer. The Customer purchases the products at the price valid at the time of purchase and the prices of the products are quoted in Euros.
  6. The Customer selects the products he wishes to purchase and places them in the "Shopping Cart" by clicking on the "My Cart" icon, which is located in the upper right part of the website. The Customer can remove any product by pressing the "X" or "Delete" icon before completing the order. The order is completed as soon as the Customer selects the "Complete order" icon.
  7. Before sending the order, the Customer will record his personal information (For a natural person: Name, Surname, telephone number, e-mail address and VAT number, in the case of issuing an invoice, and For a legal person: Name, telephone number, address e-mail and VAT number), will record and select the billing and shipping address of the products (Country, Region, city/town, street and number, postal code), will have to read the Terms of Use and click on the icon "I have read and accept the Terms of Use and Privacy Policy" before paying and shipping the order. Customer information remains strictly confidential.
  8. The purchase is completed by paying for the products by clicking on the "Send order" icon.
  9. After the successful payment of the products, the Customer will receive confirmation of his order by sending an email to the email address he has indicated. The Customer can save and/or print his order by clicking on the "My Orders" icon.
  10. After the completion of the order and in any case before the shipment of the products, the Customer can modify or cancel his order by writing to the e-mail address info@writeyourfuture.gr every day, Monday to Friday, during the hours 09.00 – 17.00.
  11. Payment methods: Payment for the products is made using one of the following methods, which are also mentioned on the order form before it is sent:
    • Cash on delivery (cash payment upon receipt of the order). This payment method incurs a cost of three euros and ten minutes (€3.10).
    • Payment online by credit/debit card (VISA, MAESTRO, MASTERCARD). By choosing to pay online with a credit/debit card, the Customer is transferred to a secure EUROBANK payment environment.
  12. Shipping and delivery of products: Products are only delivered to Greece via General Mail. The ordered products are shipped no later than within five days of receiving the Customer's order. No shipments are made on Saturday, while no shipments / processing and deliveries of orders are made on Sundays and holidays.
    DESTINATIONDAYS OF DELIVERSHIPPING COSTCASH ON DELIBERY COST
    Within Attica & Land Destinations1-32,50€3,10€
    Islands2-42,50€3,10€
    Inaccessible Areas2-52,50€3,10€

    For orders that exceed the total amount of thirty-five euros (€35), shipping is free. The Company delivers the products by transferring their physical possession or control to the Customer without undue delay, but in any case within thirty (30) calendar days from the conclusion of the contract.

  13. Force majeure: The Company is not responsible for the lack or defective fulfillment of its obligations, for any damage caused to the Customer, for delays in the execution of the order (including delivery) due to circumstances that cannot be attributed to the fault of the Company or are due to force majeure and therefore the Company is entitled to an extension of time for execution. Examples may be strikes, acts of terrorism, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, natural disasters, epidemics, pandemics, etc. If such incidents last more than two (2) months , the contract of sale may be terminated by either party without compensation. Also, the Company is not responsible for the lack or defective fulfillment of its obligations or for any damage to the Customer, if it is the result of a culpable act or omission of the Customer or a third person, who is outside the sphere of influence of the Company.
  14. Right of withdrawal: The Customer has the right to withdraw from the concluded sales contract without the obligation to state the reason for withdrawal within a period of fourteen (14) calendar days from the day of receipt of the products. The Customer must return the products exactly in the perfect condition in which they were received. In particular, the returned products must not have been used, be in perfect condition, exactly as before their sale, in their complete original packaging (box, nylon, etc.), which must not have tears or wear/damage. The return of the products is accepted, only if the Customer has previously paid any amount incurred by the Company for sending them to him and the shipping costs for their return. The withdrawal can be done in one of the following ways:
    • Either by using the Withdrawal Form attached to these Terms of Use here
    • Either by sending an email to the Company's email address info@writeyourfuture.gr, clearly stating the Customer's decision to withdraw from the sales contract. As soon as the Company receives the Customer's declaration of Withdrawal as stated above, it shall notify him without delay of confirmation of receipt of this withdrawal by sending an e-mail message to the e-mail address stated by the Customer.
  15. In the event that the Customer exercises his right of withdrawal, the Customer must return the products to the Company with a charge of two and a half euros (€2.50) within a period of fourteen (14) calendar days from the day on which he notified the Company his decision to withdraw from the contract of sale. The deadline is met if the Customer sends the products to the Company before the expiration of the fourteen (14) calendar day deadline.
  16. In case the Customer exercises his right of Withdrawal, the Company must return to the Customer any payment received from him without undue delay and in any case no later than fourteen (14) calendar days from the day on which it was informed of the Customer's decision to withdraw from the sales contract. The Company is entitled to withhold the refund until it receives the products returned by the Customer. The Company proceeds to the above refund using the same means of payment as those used by the Customer for the initial transaction.
  17. The Company is responsible for any real defects or lack of agreed properties of the products in accordance with article 5 N. 2251/1994 for the protection of consumers and in accordance with articles 534ff. Civil Code.
  18. In the cases of the Company's liability for a real defect or for a lack of a contracted capacity, the Customer is entitled at his option: 1. to demand, without charge, the correction or replacement of the product with another, unless such an action is impossible or requires disproportionate costs, 2. to reduce the price , 3. to withdraw from the contract, unless it is an insignificant actual defect. For a property to be considered contracted, it must be agreed in writing. If a product is declared defective by the Customer, the Company expressly reserves the right to diagnose the product as defective earlier. The Company must carry out the correction or replacement in a reasonable time and without significant inconvenience to the Customer. The Customer's right to exercise his statutory rights in the event of actual defects or lack of agreed quality expires after the expiration of two (2) years from the receipt of the products.
  19. Limitation of liability: The Company is released from the above obligations if it notified the Customer, and thus he knew, of the lack or defect in the product. . In addition, the Company does not warrant, nor does it warrant, the fitness of any product sold for any particular purpose. The Company bears no responsibility for any damage caused to the Customer from the access and use of the content and the offered information and services of the Online Store. The Company takes the necessary protection measures for the efficient operation of the Online Store, but in no case does it guarantee that the contents, the websites and the technical facilities and capabilities of the Online Store will be provided continuously and without problems, nor that the Online Store and/or and the servers ("servers") through which it is connected, with the Customers' computer, will be provided without harmful applications that were installed without their knowledge.
  20. Minors. The use of the pages and services of this Online Store by a Customer who is a minor is only possible with the consent of his parents or guardians. In case of an order by a legally incompetent person, the Company reserves the right to have it executed by the person exercising guardianship or supervision.
  21. Copyright. The content and information provided by the Online Store, including but not limited to the design, distinctive features, logos, graphics, texts, documents, photographs, databases and in general any distinguishing mark and intellectual work of the Online Store, are the intellectual property of of the Company and is protected by the relevant provisions of Greek and Community legislation as well as international conventions or constitutes intellectual property of third parties for which the Company has obtained a license to use for its own exclusive needs and for the operation of the Online Store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the Online Store is prohibited. Reproduction, distribution, transmission, retransmission of the material, or any other use of the content in any manner or medium for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder.
  22. For his service after the completion of the sale and the delivery of the products, the Customer can contact the Company in the following ways: Telephone: 2109815646. Via electronic mail (e-mail): info@writeyourfuture.gr
  23. The Online Store complies with the Codes of Ethics of the Greek eCommerce Association (Greca), which defines the rules of professional ethics and conduct. Our Company Policy for the protection of personal data has been posted on our website https://writeyourfuture.gr.
  24. Any dispute between the Company and the Customer may be resolved by out-of-court settlement through the European Body for Alternative Out-of-court Dispute Resolution available at http://ec.europa.eu/odr . Competent courts for the resolution of disputes arising from the sales contract or the Terms of Use are the courts of Athens and the applicable law is Greek law.
  25. If any part of the contract of sale under these Terms of Use is found to be invalid or unenforceable by court order, the remainder of the contract will continue in effect. The Company is entitled to assign its rights and claims arising from the sales contract, to transfer its obligations and to subcontract their execution, whenever it deems necessary and without obtaining the written consent of the Customer. The Customer is not entitled to assign or transfer its rights or obligations arising from the sales contract, in whole or in part, without obtaining the written consent of the Company.

Privacy Policy

This Privacy Policy applies to the online store https://writeyourfuture.gr (hereinafter the "Electronic Store" or "E-shop"), which is managed and maintained by the Greek company with the name "APOSTOLIDIS EKDOSIS KE SIA OE" and distinctive title "ADBOOK", which is based in Paleo Faliro, Attica, on Themidos street no. 14, TK 17563, with VAT number 998726053 of Glyfada Secondary School and GEMI number 007196001000 with telephone number 2109815646, Fax 2109851372 and e-mail info@writeyourfuture.gr (hereinafter the "Company"), which, in compliance with the applicable European Legislation (General Data Protection Regulation 2016/679) and Greek Legislation (indicatively, Law 4624/2019, as applicable), acts as a Data Controller and informs about the collection, processing and storage of the Customer's personal data.

The Privacy Policy explains what Customer information is collected, how that information is used and to whom it is provided. It also sets out the Customer's rights in relation to their information and who they can contact for further clarifications or queries.

The Company may at any time carry out the necessary updates of this policy in order to optimally adapt to the new regulatory framework and amendments or interpretative circulars.

Definitions

For the purposes of this Privacy Policy, they are understood as:

"personal data": any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as name, identity number, location data, online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person;

"processing": any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction;

"controller":the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and manner of processing personal data; when the purposes and manner of such processing are determined by Union law or the law of a Member State, the controller or the specific criteria for his appointment may be provided for by Union law or the law of a Member State;

"processor": the natural or legal person, public authority, agency or other entity that processes personal data on behalf of the controller,

"consent" of the data subject: any indication of will, free, specific, explicit and fully informed, by which the data subject manifests that he agrees, by statement or by a clear positive action, to be the subject of processing of the personal data that it concerns

"third party": any natural or legal person, public authority, agency or body, with the exception of the data subject, the controller, the processor and the persons who, under the direct supervision of the controller or the processor , are authorized to process personal data.

Categories of personal data - Processing

Categories of personal data - Processing The Customer accepts and agrees that, for the purpose of concluding a sales contract with the Company through the Online Store, he is required to create a Customer profile, i.e. a tab where he is asked to enter all necessary information for the purposes of concluding and executing contracts sale with the Company.

The Customer undertakes the obligation to register personal data that is complete and true, while acknowledging that any false statement renders the execution of any sales contract impossible, while the Company reserves the right to any compensation from the Customer for any positive damage suffered as a result of this culpable behavior of.

During registration, the Customer is asked to submit the following data: a) Name of Natural Person / Name of Legal Entity, b) Address / Headquarters, c) Postal Code, d) Telephone Number, e) E-mail.

In the event that the Customer requests the issuance of an invoice, or in the case of a Legal Entity, he/she should submit an A.F.M.

The Company reserves the right to delete the Customer's account if it is found that the information he has declared is untrue, or he uses his account abusively or seeks to alter the Online Store and its appearance.

The Customer is solely responsible for keeping the login code in the profile he will create and acknowledges that the Company cannot intervene in the online store login identification process, nor can he know the user code he has chosen

The Company takes the appropriate technical and organizational measures in order to ensure and be able to prove that the processing is carried out in accordance with the applicable Legislation and to protect all personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction. These measures are reviewed and updated when deemed necessary. Only authorized personnel, who have been properly informed about the obligations of the Privacy Policy, are granted access to personal data.

Purpose of processing and legality

The Company processes the Customer's personal data for the purposes of the products provided and in particular for:

a) the conclusion of the sales contract and the management of the sale of the products, e.g. issuing and sending the tax documents in electronic form, executing the order, sending the products, making returns.

b) compliance with the obligations imposed by the current legislation, e.g. tax legislation, e-commerce directive,

c) the sending, by electronic means, of commercial information about the Company's products.

According to the current legislation, the processing is lawful for various reasons, including the following:

a) the Customer - data subject has consented to the processing of his personal data,

b) the processing is necessary for the execution of a contract to which the Customer - data subject is a contracting party (such as the sales contract with the Company);

c) the processing is necessary to comply with a legal obligation of the controller (eg tax legislation).

Rights of Customer - Subject of personal data

The Customer - Subject of the personal data, may, at any time, exercise the rights provided for in the current Legislation (articles 12 to 22 of the General Data Protection Regulation) and in particular:

  1. the right to information and access to his personal data processed by the Company,
  2. the right to restrict the processing of personal data,
  3. the right to correct and delete part or all of the personal data, and
  4. the right to object, i.e. to raise objections to the processing of his personal data and
  5. the right to portability of personal data.

The Customer may modify/correct his information at any time through his profile maintained in the Online Store. To exercise his remaining rights, he may contact the Company directly (see below "Communication"). It should be pointed out that the exercise of some of the above rights may not allow the conclusion or completion of the execution of the contract with the Company.

The Company processes personal data for the longest of the following periods: a) if necessary for the relevant purpose of collection and the execution of the sales contract, b) any retention period required by law, c) until the end of the period by which may result in product litigation or investigations.

Sending informational material

Especially with regard to the sending of information material by the Company to the Customer with the aim of informing the latter about the products that the Company has available through the Online Store, the Company is entitled to send to the Customer's e-mail address informative - advertising bulletins, provided that he has given express electronic consent to this (opt-in). Also, the Customer is provided in a clear and distinct manner with the possibility to oppose the sending at any time (opt-out / unsubscribe), in an easy way and without any charge through each relevant message.

Transmission of personal data to third parties

The Company, for the execution of the sales contract and the delivery of the Customer's order, obligatorily transmits to a third party the minimum necessary personal data for the execution of the shipment of the order.

The data transmitted to a third party is the name, surname, address (City - Region, number / street) and contact telephone number of the Customer, exclusively for the purpose of carrying out the transport and delivery of the order.

As the Company cooperates with external third-party courier service providers (indicatively, General Post), the transmission of the above data is necessary for the execution of the order and cannot be excluded.

In addition, the Company transmits personal data to third party service providers who process personal data on behalf of the Company, as, for example, for the processing of credit cards and payments, the electronic issuance and sending of your tax documents, email distribution, etc.

Contact

The Customer can contact the Company via e-mail at E-mail: info@writeyourfuture.gr in order to exercise any of his rights. In the event that he considers that the processing of his personal data is not lawful or wishes to submit questions and complaints in relation to the processing of his personal data, he may contact the Personal Data Protection Authority (Offices: Kifisias 1-3 , PO Box 115 23, Athens, Telephone Center: +30-210 6475600, Fax: +30-210 6475628, contact@dpa.gr, www.dpa.gr